Last updated: 4/7/2025

1. Introduction
   CRO Help (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.crohelp.com, including compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
   We may collect the following types of information:
   • Personal information (name, email address, phone number, etc.)
   • Professional information (job title, company name)
   • Usage data (IP address, browser type, etc.)
3. How We Use Your Information
   We use your information for:
   • Providing and improving our services
   • Communication and marketing purposes
   • Processing orders and inquiries
   • Compliance with legal obligations
4. Use of Cookies
   When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
   
   A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.
   
   One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize CRO Help Consulting pages, or register with CRO Help’s site or services, a cookie helps CRO Help to recall your specific information on subsequent visits. This simplifies recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same CRO Help website, the information you previously provided can be retrieved, so you can easily use the customized CRO Help features.
   
   You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or websites you visit.
5. Sharing Your Information
   We do not sell your personal information. We may share information with:
   • Service providers supporting our operations
   • Legal authorities if required by law
6. Links
   This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
7. Your Rights (GDPR & CCPA)
   You have the right to:
   • Access and rectify your personal data
   • Request deletion of your personal data
   • Object to or limit data processing
   • Request data portability
   • Withdraw consent at any time
     
     California residents have the right to opt-out of the sale or sharing of their personal information.
8. Data Security
   We implement reasonable security measures to protect your data.
9. Changes to This Policy
   We may update this policy periodically. We recommend reviewing it regularly.
10. Contact Us
    For any questions regarding your privacy or to exercise your rights, please contact us:
    • Email: contact@crohelp.com